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After you have entered the router's IP address in the address bar simply press the Enter key on your keyboard. Press the Power button on the Hub to turn it on. WPA2 - the default setting (we strongly recommend you use this). You'll find it on the back of the Hub if you haven't updated it. They're on the back of your Hub. Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. So my problem is nearly solved. If you have it, unplug all your old broadband kit, including your old power plug. Solid surfaces like walls, doors, wardrobes and cupboards slow down your wi-fi speeds. Click here for more about setting up Full Fibre yourself >. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar Use an alternative browser; for example, if your first attempt was with Google Chrome, try using Firefox instead. You can configure your Hub to use Dynamic DNS. There are different ways to switch on access controls depending on which type of BT router you have: BT might think its smart but we know that plenty of broadband customers with a BT hub find the Smart Setup wizard pretty annoying. My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. Learn about your Hub Getting started Learn about wireless in your home Fix problems with your Hub Advanced features Can I connect my BT Hub using a telephone extension lead or socket doubler/splitter? On older models of the BT Home Hub you will see Settings rather than Advanced Settings. The BT Hub is configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. 16h12. >, How do I turn wireless on and off on the BT Hub? Here's how to turn wireless on and off on the BT Smart Hub: Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. When your device connects, it automatically chooses the best wireless band. Youll also need to add a password hint. If you dont have a battery unit, unplug the modem. (Make sure you're connected to your home network.) The BT Hub manager lets you make changes to your BT Hub settings so you can get the best out of your wi-fi and broadband. Press the Power button on the back of the Hub to turn it on. If its the first time youve used BT Hub Manager you will need to enter the admin password on the back of the broadband router. 16-08-2022 Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down. Message 1 of 24 Manually assigning IP addresses on Smart Hub 2 Hi there. In order to get download speeds of 100Mbps and over, its important you use the supplied red Cat5e Ethernet cable, if you use another cable you may get slower speeds. Alternatively choose your Hub from the dropdown to find out how to connect. Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. BT Devices Can not access hub manager - 192.168.1.254 (or any. How do I connect my device to my BT Hub by Ethernet cable? The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Home Hub 5. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Advanced settings on on You'll need your Hub's wireless network name and password. If you have it, unplug all your old broadband kit, including your old power plug. A master socket is the main socket for the phone line in your home. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. It's also easy to see the Hub Manager across all devices. Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? 16-08-2022 >, What is the Wireless mode feature on my BT Smart Hub? Your Hub will be called something like BT-XXYYXX. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. This table shows the main differences between them. 16-08-2022 Follow the instructions that automatically appear on the screen to change your password. On BT Smart Hub and Smart Hub 2, click on System, then select Admin password. Your hub is only accesible on your home LAN hence it is http and not https. Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. If youve lost that card, it should also be on a sticker on the base of the router. Depending on the position of the Openreach modem, fibre customers might not be able to change the position of their BT Hub. If you're setting up the Hub yourself, we'll email or text you when your broadband is ready. How do I assign multiple Static IP addresses on the Smart Hub? The default BT Smart Hub IP Address is: 192.168.1.254. 3. As it is only possible to connect to it within your LAN it is perfectly OK. 0 Ratings mintech Beginner on 07-06-2020 20h10 3,425 Views Message 4 of 6 Re: Smart Hub 2 manager settings Thanks . This table shows the main differences between them Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. How do I view the devices connected to my Smart Hub? >, What is the Smart Wireless feature in my BT Hub? Then prompt your device to connect to the Hub. It's on or it's off. Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. It's vital to put your BT Hub in the right place: the nearer it is to where you use it, the better. The master socket is the main socket for the phone line in your home. >, How can I set up or change the admin password on my BT Hub? Choose BT Access Control from the options. Band Steering Press 'Enter'. Only change it if you're having connection problems with your device. With previous ISP's routers and with previous purchased routers - such as the cracking ASUS range, you can manually assigned a static IP, and the router locks that down and ignores DHCP. This will open the Hub Manager, Enter the admin password. Then fill in the details for your Dynamic DNS service. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. If all else fails, give BTs Helpdesk a call on 0800 800 150. Learn how your comment data is processed. You can edit names and devices anytime you want. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. 16-08-2022 For instance, you could change it from the default, which will be similar to BTBHub6-ABCD, to something more meaningful to you or your customers, like Tom's Caf'. Next, select the first device that you want to control and choose the days and times for which you want to set limits. He was once Deputy Editor of Mail Online and remains in therapy to this day. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Do you want to know how to get the most from your BT Business Smart Hub 2, from setting it up to fixing problems? It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. How do I set up port forwarding on my BT Hub? When searching for your Hub on your device, you'll have to select which band to connect to. Open a web browser Type 192.168.1.254 into the address bar (where you normally type the internet address; there's no need for www or http, just type the number directly into the address bar). If this happens get in touch with us. It's easy to get answers to your questions: How do I set up port forwarding on my BT Hub? Well help you ease the pain and get you to a solution - fast! Your Smart Hub automatically scans for the best wireless channel. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide). on The Smart Hub 2 is our most advanced router and comes with a combination of unique features to deliver fast speeds throughout the home. How can I turn it on and off? Where can I view the status of my Smart Hub? >. 16h26. To set up port forwarding, click a dropdown for your model of Hub. How do you turn off wifi? Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Full Fibre customers wont use microfilters. None - anyone can connect to your wireless network without entering a password. If everything is working properly you should see a screen like this (some details have been blurred for security reasons): This will give you basic details, such as whether the router is connected to the internet, the status of the different wireless bands, and how many devices are connected to your router (21 in our house!). Copyright 2022. This may be useful if you're having difficulties with an older device or you're moving a device around your premises. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Unplug the battery pack from the power supply. No, it really is that simple. If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. Important! If that doesnt work, try connecting to the router via an Ethernet cable (shown below). A master socket is the main socket for the phone line in your home. The video below shows you how to set up your BT Smart Hub. By default, your Smart Hub will have this switched off. Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). Apple Airtags, M1 iMac & iPad Pro: A Spring In Apple's Step? WPA-Auto - if you're having problems connecting older devices. The Smart Hub 2 provides 7 antennas uniquely positioned to maximise power, the latest Wi-Fi technology, smart channel selection, smart scan and clever app-based services to help them set up and manage their . If you're not sure what the Hub 5 looks like, it's the one with the blue line across the front. If you've still got problems, try our Broadband troubleshooter>. If it isn't blue, see connection troubleshooting below for help with connecting. The light on the front will change colours while your Hub sets itself up. 16-08-2022 >, How do I turn off BT Access Control for a device? Switch off the router and switch it back on again. >, Where do I find the default admin password for my BT Hub? The Hub Manager is where you can change or view your Hubs settings. Click on the title and picture of your Hub to see links to all our help. You dont want your neighbours taking advantage of the internet connection that youre paying for! You will need to check the documentation provided from the hardware manufacturer, software/service provider or contact your IT support to identify the port range, Select the protocol appropriate to the rule you are adding, and click, If you need to open multiple ports within your new rule you can, repeat the process for the new ports you want to add, Once you have finished adding - remember you need to save your changes. How do you access the BT Smart Hub Manager? Every device that uses the internet sends its packets of data through specific ports. If your Smart Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. Click Advanced Settings Click Wireless Enter the admin password. >, What is the Wireless mode feature on my BT Smart Hub? Hub manager Hi I am trying to access my BT Hub to make settings and see what devices are connected. Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. How do I create a Port Forwarding rule on my Smart Hub? Click, Once saved, your new rule will appear on the table, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. How do I restrict the wireless devices that can connect to my Hub? The light on the front will change colours while your Hub sets itself up. Try connecting your device to the router with an ethernet cable instead of using wireless. If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. You'll then be able to change these settings: Separate Bands. Security Password The Big Tech Question is a joint venture between, switch off the hugely irritating Smart Setup. How do I control the time when devices can access the internet on my Smart Hub? Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Enter your email address to subscribe to this blog and receive notifications of new posts by email. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the port marked WAN, which is yellow on the Smart Hub 2. >, Visit our welcome pages for help getting started with your new products and extras>, Connecting your BT Smart Hub and Ultrafast Smart Hub, Setting up a Hub 3 or Hub 4 with an Openreach modem. Options All forum topics Previous Topic Next Topic Simoneale73 Beginner on 13-04-2021 16h36 18,109 Views Message 1 of 2 Can not access hub manager - 192.168.1.254 (or any variation on the last digit) via PC Go to solution >. You can re-use your filter and Ethernet cables so please keep them. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. Turning on this setting will mean your Hub has two separate bands, one for 2.4GHz and one for 5GHz. How do I change my Smart Hub's wireless settings? Go to the Smart Hub 1 guide. If you dont see the BT Hub Manager screen when you type 192.168.1.254 into your browser address bar: Ofcom Move Triggers Rollout of Superfast Openreach Fibre, Digitalisation & AI in 2021: What you need to know, 5 Hurdles Encountered During The Penetration Testing Process. Go back to: Here are some answers to help you Wait until the lights on the modem are solid green, then plug in the Smart Hub. Even if your Smart Hub has lost its internet connection, you should still be able to access the Manager. As a general guide, 5GHz provides better speed while 2.4GHz gives better range. The BT Mini Hub doesn't support application sharing or port forwarding. Every device that uses the internet sends its packets of data through specific ports. >, How do I turn wireless on and off on the BT Hub? If you do have a problem with the Wi-Fi, this may reveal what it is. The process for changing the password on BT Home Hub 3, Hub 4 and Hub 5 is exactly the same as above but without needing to click on System first. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? Wait 5 minutes, then start reconnecting the cables. We hear from frustrated BT broadband customers all the time who say that accessing the settings for their BT Smart Hub can be a real nightmare. I am grateful for that thought, I have not used a microsoft browser for years! If you have an engineer appointment booked to install BT Broadband, they'll connect up your BT Hub for you. How can I turn it on and off? Three Main Factors That Will Shape Software Testing in 2021, EE Top Up Guide For Pay As You Go Customers. We know its a clich but resetting works more often than youd think. I cant seem to access this, please advise in simple terms how to access the BT Hub 0 Ratings 7 REPLIES Keith_Beddoe Distinguished Sage 24-04-2020 8h37 - edited 24-04-2020 8h39 2,257 Views Message 2 of 8 Re: Hub manager @coppinn icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube have. This will open the Hub Manager. You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. Follow these instructions to get the fastest possible speed with your BT Smart Hub 2. >, How do I set up port forwarding on my BT Hub? You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. This will open the Hub Manager, Enter the admin password. It's also easy to see the Hub Manager across all devices. How do I set up port forwarding on my BT Hub. Next, select the first device that you want to control and choose the days and times for which you want to set limits. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. To get the latest on your appointment, go to www.bt.com/ordertracking>. Richard, I run Windows 11 and using Edge is fine. Note: you'll need a Dynamic DNS service provider to use this feature. If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. Find what hub you have BT Smart Hub BT Smart Hub 2 BT Home Hub 3 BT Home Hub 4 BT Home Hub 5 Differences between each Hub Still need help? 15h07. not the same as the wireless password. First of all, you need to be at home using a device thats connected to your BT broadband hub. With BT Hub Manager you can restrict internet access from certain devices during particular time periods. Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only . Download the relevant user guide below or follow these instructions to get the fastest possible speed with your BT Smart Hub. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. How can I set up or change the admin password on my BT Hub? It only works when Separate Bands is off. If this happens get in touch with us. This is where youll find all the essential settings for managing the nuts and bolts of your broadband connection, including changing your wifi password, setting parental controls and restricting the devices that can connect to your broadband. How do I use my Smart Hub as a modem only? However, if the Wi-Fi has dropped out, you might not see the settings. >, BT Home Hub 5 - Information and troubleshooting guide. The default mode here is Mode 1. Also restart the computer/tablet/mobile youre using to access the Smart Hub Manager, in case theres a problem with the device rather than the router. If you have changed it and now forgotten it, you can use the password override feature by click on, Click "Create a new port forwarding rule", Enter a name for the port forwarding rule you want to set up (for example, 'My webserver'), Select the device you want the port forwarding rule to apply to, Choose from the available devices and click, Enter the external and internal port number range. Then follow these simple instructions: You will be asked to enter a password. It's also easy to see the Hub Manager across all devices. If this happens get in touch with us. Instead the Home Hub 5 connects to the Openreach modem (or ONT). Slide the two parts of the Hub's power plug together until they click into place. Instead the Smart Hub connects to the Openreach modem (or ONT). Network Name BT Smart Hub and Ultrafast Smart Hub Type 192.168.1.254 in a web browser to open BT Hub Manager. If it's not listed you'll need to create a new port forwarding rule. im using italk atm and a zyxel router how can i daisy chain to the bt hub 2 so i can use the bt hubs 5 ghz wifi, too complicated for we oldies. It's also easy to see the Hub Manager across all devices. If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. Distinguished Sage, never noticed http vs https. Re: BT Smart Hub 2 manager and Windows 11. You can turn it on or off. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. Unless youve changed it beforehand, your Smart Hubs admin password is printed on a plastic card thats stored on the back of the router. >. It's not an extension socket. Any thoughts on this would be welcome. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? and many others. When your device connects, it automatically chooses the . If you've turned Separate Bands on, you'll be able to select the channel for each band. If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. Whats more, BT claims the wifi-signal from a Smart Hub is capable of reaching further than any router from their broadband competitors. This means that if you forget your password youll get the option to see your password hint, which should give you enough information to jog your memory. This table shows the main differences between them. Instead the Smart Hub 2 connects to the Openreach modem (or ONT). 15h14. If you've been activated, double check everything is connected properly before trying our connection troubleshooter>. Here are the most useful features youve got access to now that youre in the BT Hub Manager: We think parents of teenage children will make good use of this one! In the Home Network part of BT Hub Manager you will clearly see all the devices that are currently connected to your BT hub. >, How do I set up port forwarding on my BT Hub? From the Hub Manager, click on Advanced Settings, then Wireless. You'll find it on the back of the Hub if you haven't updated it. If you've got Broadband (copper broadband) download the user guide below or follow these instructions. Announcements, Guides & Community Updates. This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. how do I find out what download speed I should be getting? Looking for tips on how to squeeze the best performance from it? How do I use different DNS servers or set up dynamic DNS on my Smart Hub? >. Select Save to store your changes. Your Hub is ready when the light turns steady blue. Struggling with your BT router login details? WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. When it's set to On', you can connect a device by clicking Start WPS or by holding the WPS button down on the left hand side of your Hub. Disconnect the red Ethernet cable that connects the modem to the Smart Hub. WPS Check the lights on your Hub: If you can't get online, check the colour of the light in front of your Hub. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. Plug the broadband cable (grey ends) into your master socket and the other end into the Openreach modem. Set the security level for your Hub's wireless connection -. With Band Steering on, the Hub steers your devices to the best wireless band for them. First, you need to connect to the router's web management page, so that you can change the settings that you want. Have you tried Chrome or another browser. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. If the correct IP address was used you will see a login screen or window like this: Screenshot of BT Smart Hub Login. This means when you search for your Hub in the list of wireless names on your device you'll only see one. Youll find it on the back of your Hub. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. First, reset the router, either by pulling its plug out or by using the reset button on the top of the device. The hub manager doesn't support HTTPS, only HTTP and hence will show as 'insecure' . It's not an extension socket. The default external and internal port that is used for HTTP webserver is port 80, this may vary depending on how youre set up. Whats next? Wireless A steady blue light on the front of the Hub means everything's OK. Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! Full Fibre customers wont use microfilters. You want to fiddle with the settings of your BT Smart Hub. Connecting your BT Smart Hub 2 Connecting your BT Smart Hub and Ultrafast Smart Hub Connecting your BT Home Hub 4 and Hub 5 Connecting your BT Home Hub 3 Setting up a Hub 3 or Hub 4 with an Openreach modem According to BT, these latest broadband routers are more powerful than ever, allowing customers to connect more devices than before without any discernible loss of download speed.